Ahh… life as a customer experience freak can be tiresome. I love tending to customers and always search for ways… Read more an epic fail of service
Linking to Mama Kat’s weekly writing prompt has become a staple for more than a year (hard to believe). Because… Read more 3 all time favorite embarrassing moments ever!
I am a self-confessed customer experience freak. Everything includes a journey into service, so why not rate it? We all… Read more the waiting game
How does a company decide when it is time to transform/rebrand/change? There are businesses who differentiate themselves by their “old-fashioned”… Read more when is it time for change management?
At some point we all experience customer service snafus. Whether it is a small slip up like no greeting as… Read more customer service redemption
Recently I had a conversation with a girlfriend about the pitfalls of adequate customer service. Have you ever been blown… Read more Should we settle for unremarkable?
Price does not always equate to a better experience. When should I receive better service? When swimsuit clad with hair… Read more birthday weekend dining experiences
The shopping saga carries on. I last left you last after Sherree nearly lost her lips in the MAC store.… Read more shopping experience conclusion (part 3)
Since publishing my first installment of the great shopping experience, I spoke to my friend and fashion guinea pig Sherree… Read more the shopping experience continues…
Who here loves shopping or knows what clothes look nice on you? I’m not talking about one of those dated… Read more the shopping experience of a lifetime